The Mozilla case was a clear example of giving an “explanation” for something that upper management had decided for other reasons anyways.
They simply wanted to get rid off running their own infrastructure and having to actually moderate their own channels properly… hence they handed that off of EMS. I am sure originally they wanted to just use Slack (as they apparently do internally), but that would have been a PR disaster.
P.S.: I like Mozilla, but their upper management is complete crap.
The Mozilla case was a clear example of giving an “explanation” for something that upper management had decided for other reasons anyways.
They simply wanted to get rid off running their own infrastructure and having to actually moderate their own channels properly… hence they handed that off of EMS. I am sure originally they wanted to just use Slack (as they apparently do internally), but that would have been a PR disaster.
P.S.: I like Mozilla, but their upper management is complete crap.