• nachtigall@feddit.de
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    2 years ago

    “regret” aka getting bribed by Microsoft. Or alternatively the personel being unwilling to adapt to changes.

    • castarco@lemmy.ml
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      2 years ago

      Although plausible, and part of it, it’s not just that. The second part is much more important (people unwilling to adapt), but one should think about why.

      • How sudden & drastic was the change?
      • How well trained were people?
      • How much support did they get when something went wrong?

      That’s the kind of stuff where companies & public administrations usually suck, “change management”.

      • poVoq@slrpnk.net
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        2 years ago

        In Munich at least the “not invented here” syndrome also played a significant role, with them rolling their own Linux distribution and then not keeping it up to date, thus causing frustrations with users due to outdated software.