I’m a little teapot 🫖

  • 40 Posts
  • 577 Comments
Joined 10 months ago
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Cake day: September 27th, 2023

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  • Oh yeah, I’m not saying you did anything wrong I’m just telling people to protect themselves when they buy their products.

    They make nice eink devices, they just have a tendency to implode fairly often so definitely have buyer protection for a couple of years if you’re going to spend on one.

    There’s really nothing you can do to go after them either, I doubt they have enough of a presence in the US to make a small claim worthwhile.

    I’d you bought yours with a credit card take a peek at your card agreement and see if you have any coverage for electronics purchases. You might have coverage for 1-2y for phones, tablets, computers, etc and could make a claim through your CC company.




  • eBay buyer protection is amazing. If you’re buying on eBay do yourself a favor and go find their policy document that describes the requirements for each level of condition that an item can be listed for sale under.

    Sellers are often lazy (or scammy) and list items with greater damage than allowed for a given listing condition and think that writing things like “sold as is, no refunds!” in the body of the listing is some kind of get out of liability free move when listing an item as “Used” or “Refurbished .”

    Unless you’re buying an item that’s specifically listed under “for parts or repair” the item must be 100% working with no loss of functionality when you receive it, otherwise you can just open a case and send it back for a 100% refund including shipping. This is a great way to hold a scammy seller over a barrel for either a fair partial refund for any missing functionality. Remember that any time you have to send an item back the seller has to eat the cost of shipping both ways plus any fees eBay charges them, so feel free to extort fair compensation if you’re willing to keep such an item.




  • They’ve had screen breakage problems since about 2-3y ago for some reason. My OG Nova Air has survived about half a dozen short drops without any issue but more recent devices are just spontaneously breaking in people’s bags or sitting on a counter.

    I think they’re dealing with some kind of design failure where they haven’t accounted for display stresses in the newer thinner screens but they’ll never, ever, admit to it. That would open them up to replacement liability and drive them out of business.

    If you do buy one of their newer devices I strongly encourage you to buy a 2-3y aftermarket warranty with it otherwise it seems like you have a decent chance of just being shafted at random.