Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?
Usually when someone is venting at me, I feel like I should respond somehow and say something, but I have no idea what that something could/should be. Is it better to just listen or try to comfort them in some way?
It depends on a thousand factors, but in general a good approach is show that you’re listening, and that you care. Sometimes trying to comfort them is good, but this depends so much on the person and situation that it’s hard to generalise.