Why YSK: Getting along in a new social environment is easier if you understand the role you’ve been invited into.


It has been said that “if you’re not paying for the service, you’re not the customer, you’re the product.”

It has also been said that “the customer is always right”.

Right here and now, you’re neither the customer nor the product.

You’re a person interacting with a website, alongside a lot of other people.

You’re using a service that you aren’t being charged for; but that service isn’t part of a scheme to profit off of your creativity or interests, either. Rather, you’re participating in a social activity, hosted by a group of awesome people.

You’ve probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it’s one of the most popular websites in the world, but it’s not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don’t imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They’re not business people trying to make a profit off of your activity, but they’re also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

  • AFK BRB Chocolate@lemmy.world
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    1 year ago

    Eh, I like free software the same way I like free beer - I don’t ever have to pay for it, and no one can compel me to.

    Right, and no one is even attempting to compel you to. In my opinion, this is one of those “within your means” kind of thing. If you went to your friends house, hung out, and drank his beer every weekend, month after month, his reaction might depend on your ability to contribute. If he knew you struggled to make ends meet, he might be just fine with it, especially if you tried to help out in other ways. He you make more money than he does, and he was the one scraping by, he might get resentful. Either way, he can’t compel you, but one is kind of shitty.

    Some of us have more ability to financially support than others, and that’s fine. Last night I made a donation to the developers and another to my instance admins. I’m thinking about making that automatic monthly, but we’ll see. The point is, I think it’s fine if this is a bit socialistic, with some paying a lot, some paying a little, and others not paying at all, as long as the community is able to thrive. By the same token, some instance owners will likely consider it a hobby and not need/want any donations, while some others won’t be able to support growth without them.

    • rimlogger@lemmy.world
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      1 year ago

      Well, I will sound immensely selfish, and maybe it’s because I’ve been so used to “free everything” on the Internet, but I will never pay for an online service ever. I pirate all my books, all my TV shows, and use scripts and archive.is to read online newspapers and magazines for free. Life costs so much money already, I will never ever feel bothered to actually donate to an online service or free software.

      If Lemmy.world goes down due to lack of funds, no problem from me. I’ll join a different instance and carry on. Or go back to Reddit.

      I’ll happily admit to being a loafer on the Internet. I expect little from my services so long as I don’t have to pay shit for it.

      • AFK BRB Chocolate@lemmy.world
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        1 year ago

        I will never pay for an online service ever

        I disagree with this attitude, but you’re for sure not alone. If everyone was like that, we just wouldn’t have a lot of things we do now.

        When our boys were young and torrents and ad blockers were new, I tried to get them to understand that, while not everything is about money, people generally don’t invest huge amounts of their own time and money into things that they aren’t getting paid for. If everyone started using ad blockers, sites would close down or move to a subscription model because ads are what paid for content. If everyone stole their music, some bands might just hang it up or put less focus on making new music, etc.

        And here we are: lots of publications have moved behind paywalls because they weren’t getting much ad revenue anymore, many have started putting out content that’s just regurgitated crap from Twitter and Reddit because they can’t afford journalists, and some have just gone under. Bands spend a lot more time touring because it’s harder to steal a concert so they make more money doing that than putting out albums (though the Spotify model has changed some things). People are all about stealing content and thinking they should get everything for free, but it really is selfish and unrealistic.

        • rimlogger@lemmy.world
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          1 year ago

          Here’s the thing: the rest of life (rent, food, retirement etc.) cost so much already that anything I can get for free or don’t have to pay for in some way I will make that choice to pirate or not pay. If capitalism wasn’t breathing down my neck with all this crazy inflation in food costs, rent increases, student loan repayments, etc., perhaps I would be more amenable to paying for newspapers and online services and all that nice to have stuff. Don’t hate the player, hate the game.

        • rimlogger@lemmy.world
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          1 year ago

          Rent and food come first for me. Online services are fungible. Like if it’s free to use or free to take, I’ll take advantage. We all have to eat first and some of us don’t earn enough money to donate to a free project. Donations are a luxury to me.

          Don’t judge, 99% of the people using Lemmy and its various instances will never donate. We contribute happily through our posts.

      • Cracks_InTheWalls@sh.itjust.works
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        1 year ago

        I understand this position - I used to be of the “it’s the internet, steal anything that isn’t nailed down” mentality too.

        And I still have a lot of that, to be fair. But COVID taught me a general lesson that I’ve been trying to take to heart: if you want nice things that cost money to function to keep existing, at some point people are going to need to chip in. My town lost a ton of good local businesses to the pandemic, and many others got dangerously close to closing. I don’t go out and support every local business, but shit I care about (my local independent movie theatre, live music venues, etc.) gets the amount of money I’m willing to contribute.

        If people don’t do this, nice things either disappear or become less nice in an effort to secure funding by alternate means.

        You’re welcome not to - the means exist where you don’t have to - but think about the declining quality of some of the stuff you enjoy and why that might be the case.