Went to order some cat treats and saw that I could get a 25% discount when I sign up for Amazon’s subscribe feature.
So I clicked on it and the total in my cart didn’t reflect a 25% discount.
When I went back to see what was up, I noticed that the discount went down to 5%.
Unclicking the box will show a 25% discount again…
UPDATE: A commenter mentioned that the text reads “up to 25%”, so I went to a different item, added it to my cart and got:
But clicking on that checkbox also brings it back down to 5%.
Yes, they do things in tiers.
However, when I look at all the items available under “subscribe & save”, there are only three tiers that I see: 5%, 10%, and 15% with most being 5% / 15%.
In the pet food section specifically, the discounts range from 0% to 10% with most being 5%.
Why would Amazon even tell me that I’ll “save 25% today” on the item if that’s never even achievable?🫠
You have to have 5 items in a subscribe and save delivery to get the maximum discount listed on each of the items.
If you put your 25% item into a delivery next month and also subscribe to 4 other items in the same monthly delivery that show “up to 10%” discount, you’ll get 25% off the first item and 10% off the other 4.
Remove one item so you only have 4 items in the delivery and you’ll probably (I’m simplifying) get the lowest mentioned discount on each item rather than the highest - e.g. 5% instead of 25%.
What about the item that says “SAVE 25% TODAY”, rather than “up to 25%”? That one also gave me 5% after I clicked on it.
I’ve used subscribe and save in the past, so I know how the program works. But I can’t recall this wording/behaviour before, and it was always clear what discount I would get before clicking on subscribe.
Edit: Ok, the above strangeness only happens when the item is in the shopping cart. When I view the item’s full page listing, it says “subscribe and save 5% now and up to 10% on repeat deliveries”. So where the “25% now and 15% later” thing comes from, I have no clue. But it almost tricked me.