Honestly it’s not that much worse than being forwarded off to India where someone’s getting paid $0.10 an hour to read off a flow chart to me. If you’re 24-hour service line doesn’t have an actual engineer available after the flow chart It’s not meaningfully different than the AI.
Honestly it’s not that much worse than being forwarded off to India where someone’s getting paid $0.10 an hour to read off a flow chart to me. If you’re 24-hour service line doesn’t have an actual engineer available after the flow chart It’s not meaningfully different than the AI.
Something very sweet with living in a country with a different language than English is that the people on the phone can’t be outsourced.
The AI problem remains though :(
I’d probably feel very different about the whole situation if the call center is that were being subverted were in my own country.