It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

  • Narrrz@kbin.social
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    1 year ago

    I’ve actually recovered my account (I was reported, and suspended, for using a false name) and along with the identification they requested I submitted a picture of a hand-written letter explaining why I used this name.

    my account was reinstated.

    • blkpws@lemmy.mlOP
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      1 year ago

      Do you have the email address? (if they asked you that via email address) Maybe I can send them some message to unblock me, if not it’s okay.

      I have already read many people have been locked too, I will need lawyers to sue that company to force leaking my personal data to be able to use my account again, and that’s not easy…

      • Narrrz@kbin.social
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        1 year ago

        it was a few years ago now, I’m sorry - if I still hand it it’ll be deeply buried in my inbox