It’s not chat apps that are making things worse, it’s the various companies and organizations using these apps for support channels instead of easily searchable software like forums.
Although it would be nice for discord\matrix to include a server option so they can be indexed by search engines so the companies that use them for support can enable the feature
no, thats support chat to talk with a company I meant having a server option so for example if its a lemmy support server and some has asked “how to install lemmy” when googling “how to install lemmy” the chat of where it was answered could appear. but that would defeat the purpose of E2EE I guess.
Chatterbox is really cool though but the pricing seems insane i wonder how they calculate a “monthly active user”
It’s not chat apps that are making things worse, it’s the various companies and organizations using these apps for support channels instead of easily searchable software like forums.
Fair.
Although it would be nice for discord\matrix to include a server option so they can be indexed by search engines so the companies that use them for support can enable the feature
Do you mean this? https://element.io/blog/element-launches-chatterbox/
no, thats support chat to talk with a company I meant having a server option so for example if its a lemmy support server and some has asked “how to install lemmy” when googling “how to install lemmy” the chat of where it was answered could appear. but that would defeat the purpose of E2EE I guess.
Chatterbox is really cool though but the pricing seems insane i wonder how they calculate a “monthly active user”
not sure what that dude meant, but I believe that this is more in the area of what you are looking for: https://github.com/matrix-org/matrix-public-archive
yess thats amazing!