• ProfessorFlaw@lemmy.world
    link
    fedilink
    English
    arrow-up
    15
    arrow-down
    7
    ·
    1 year ago

    In europe literally everybody uses whatsapp you wont be able to do anything without it (docotrs, food delivery, literally every person like friends and familly, corona test results, company customer support, the list goes on)

    • tad_lispy@lemm.ee
      link
      fedilink
      English
      arrow-up
      9
      arrow-down
      1
      ·
      1 year ago

      That’s grossly exaggerated. I live in western Europe and never once used WhatsApp. There are very occasional frictions, like people being surprised I don’t have it. Then when I explain that it’s operated by Facebook, they are also surprised and sometimes are willing to quit themselves.

    • I am become Noodle@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      Friends and family, sure But in the UK nothing official is using WhatsApp. It’s all SMS or email. In which countries do companies use WhatsApp for customer support?