Let’s say I’m not very tech-savvy so no idea how to ask for help or what is going on. Since the app got a new look I can’t reply to any posts in the communities I’m subscribed to. A pop up in red appears on the screen and my reply is not submitted. I know this probably sounds unbelievable lame but the pop up shows so high up on the screen that it’s impossible to read the text! What is going on?

  • RangerAndTheCat@lemmy.world
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    1 year ago

    Maybe try u installing and reinstalling… just an idea… I’m not familiar with the problem, but am throwing ideas out to try to help.

    • Korvmedbrod@sopuli.xyzOP
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      1 year ago

      Yes it is the language thing, I cancelled posting and thus managed to catch the pop up that says “you aren’t allowed to post in this language”. For some reason I can reply here but not in the other community.

      • ChlkDstTtr@lemmy.ml
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        1 year ago

        There’s a known issue with posting in non-English languages. The dev team is working on it.

    • Korvmedbrod@sopuli.xyzOP
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      1 year ago

      I can only assume this has something to do with the post language people are talking about in other posts here.

      • RangerAndTheCat@lemmy.world
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        1 year ago

        Roger that. If you do find a work around or a fix will you please add it to this post? (If possible) would be nice for others to find if they run into the same problem/issue. I wish you good fortune in finding the solution though!

  • pixelmeow@lemmy.world
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    1 year ago

    In your user settings there is a place where you can select your language. It’s a multi-select so you can select more than one by using ctrl+click.

    Earlier there was a notification going around letting everyone know that they needed to select “Undetermined” as well as any other language you want to select because if you didn’t, you could get language errors. Worth a try.

    • Korvmedbrod@sopuli.xyzOP
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      1 year ago

      Is it in the app or the instance I’m registered at? I don’t have such an option in the app settings.

      • pixelmeow@lemmy.world
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        1 year ago

        Sorry I’m so late— it’s in the browser on the instance you’re registered on. I use Memmy and it doesn’t access that yet.

        • Korvmedbrod@sopuli.xyzOP
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          1 year ago

          No worries, I found it, it was set to undetermined and now it’s set to English. Unfortunately this didn’t help. I’m posting this from a different app (Mlem) which doesn’t seem to care about the language setting.

          • pixelmeow@lemmy.world
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            1 year ago

            What I had read said you had to select both English and undetermined, but I haven’t had the problem because I haven’t been that talkative yet :)