I’ve done that to my sister. At least now I know what the problem might be. I have no idea how Windows works anymore. Haven’t touched that wretched thing in the last decade or so.
If your ability to help is 10 years old as well it might indeed be a good idea to recommend something you know more about. I’m in the same boat, I lost almost all memory of Windows troubleshooting over the last years. It’s not been a decade, but Windows 8 was the last version I touched.
I DIDN’T wanna base any information/help on 10 year old knowledge. That’s why I asked her to switch, so that I can actually help her out using up to date knowledge.
I’ve done that to my sister. At least now I know what the problem might be. I have no idea how Windows works anymore. Haven’t touched that wretched thing in the last decade or so.
Always a good idea to base decisions on 10 year old information.
If your ability to help is 10 years old as well it might indeed be a good idea to recommend something you know more about. I’m in the same boat, I lost almost all memory of Windows troubleshooting over the last years. It’s not been a decade, but Windows 8 was the last version I touched.
I DIDN’T wanna base any information/help on 10 year old knowledge. That’s why I asked her to switch, so that I can actually help her out using up to date knowledge.