A more useful guideline would be something like: how to steer a conversation to be constructive for both parties.
I couldn’t get chatgpt to make this into a spectrum like in the pyramid but if you invert the order of the negative impact section and concatenate it after the positive liste you get the text for that pyramid. It does make sense though
Positive Impact:
Collaborative problem-solving
Active listening and empathy
Finding common ground
Constructive feedback
Open-ended questions
Positive tone and inclusive language
Clarifying and paraphrasing
“I” statements
Avoiding defensiveness and judgment
Seeking solutions together
Negative Impact:
Interrupting or talking over the other person
Dismissing or invalidating the other person’s perspective
Using aggressive or confrontational language
Making personal attacks or insults
Ignoring or belittling the other person’s feelings
Dominating the conversation and not allowing equal participation
A more useful guideline would be something like: how to steer a conversation to be constructive for both parties.
I couldn’t get chatgpt to make this into a spectrum like in the pyramid but if you invert the order of the negative impact section and concatenate it after the positive liste you get the text for that pyramid. It does make sense though
Positive Impact:
Negative Impact: