Rail firms have announced plans for the mass closure of England’s ticket offices to “modernise” the railway, ramping up the battle with unions and infuriating disability and passenger groups.
Rail firms have announced plans for the mass closure of England’s ticket offices to “modernise” the railway, ramping up the battle with unions and infuriating disability and passenger groups.
I’m fine with this. As long as there’s staff by the machines to provide advice and assistance. Although if its going to rain, there should be a roof over their heads. Plus in case a customer gets violent, it would make sense to put up some kind of glass screen too. And maybe a queue system so people don’t bombard them.
The great thing about ticket offices is if you need someone you know exactly where to find them.