Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • Oliver Lowe@apubtest2.srcbeat.com
    2·
    7 months ago

    “A failure to plan on your part does not constitute an emergency on my part.”

    Wow now that is a quote I’m going to steal. Wondering if “A failure to understand on your part does not constitute an emergency on my part.” has the same punch or is as relevant… anyway, thanks for sharing!