I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.
I’ve worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.
Ha, indeed. To elaborate on that part:
He made this demo he was so proud of. Watching it interactively, it was like 70 steps of “move mouse {X,Y}, click, copy, etc”. I could literally hear Yakkety Sax in my head as I watched it bumble through.
After that, I went back to my office and wrote a 30 line Python script that accomplished the same thing, only sanely and with the ability to handle errors. He preferred his method since “it’s easier for our non-technical folks to automate their stuff this way”.
That was the exact moment I started looking for a new job.
Non tech people should ALWAYS ask the support team when they need help automating IT stuff for precisely this reason.