• lolcatnip@reddthat.com
      link
      fedilink
      English
      arrow-up
      8
      ·
      edit-2
      11 months ago

      I’ve worked in that area. It was broken back in the 90s and I doubt the crusty old parts of the system have gotten any better. I was tasked with writing a more modern wrapper for part of the legacy system, and when I asked for documentation I was told they had literally nothing to give me.

      I was just an intern at the time so maybe someone with more clout could have gotten sometime to dig in a forgotten closet for old technical docs, but it still strikes me as a very bad sign when technical docs for a system every agent uses all day every day aren’t immediately available on the company’s intranet.

      • PipedLinkBot@feddit.rocksB
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        1
        ·
        11 months ago

        Here is an alternative Piped link(s):

        it is.

        Piped is a privacy-respecting open-source alternative frontend to YouTube.

        I’m open-source; check me out at GitHub.