Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’
Seems pretty straightforward and had a good resolution.
But, what kind of software do they have that uses one price source for the unit pricing display and another source for calculating the total? It seems that it is destined to create more problems like this one.
POS software is right up there with vehicle infotainment systems when it comes to reliability and usability. They get the dregs of the programming world because decent coders have a way better selection of companies to work for.
Even when they get decent coders for the base code, feature creep eventually wrecks the system. I know someone who helped write the POS system used in Disney parks, and according to them the system they originally built didn’t suck nearly as much as the system I used as a cast member, and it’s the hastily tacked on bullshit (causing the initial competent team to quit) that ultimately broke it. That said, I do realize that most people will not admit to shipping shoddy code in the first place.
I imagine there’s code to do something like currency conversion or maybe rewards points calculation so the displayed amount is not actually the number used for the final total
Deductions should also appear as a line item though.
But I want to be outraged
🫂
Well, except for when the Redditor went home and spread lies about it.
Lies? What lies? They went home and said “I found this situation annoying.” How is that a lie?…
7news is like that for ya. Lots of petty drama news.