I like you. You have the right mindset. The main motivator for working IT support is helping people. The tech usually takes a back seat to soft skills.

On top of that, you’ll figure out that, as long as you know the fundamentals of how things work, all the details are something you can google. Figure out the fundamentals and you’ll be able to work on anything. Convincing prospective employers of this skillset is a bit more difficult.

I wish you luck and I hope I have the pleasure of working with you some day.