Listen, I figured out how to do this at age 10 in 1994 before Google existed. It’s not fucking hard, OP’s guy must have been hammering those square pegs into round holes too. Some people just don’t have any common sense or problem solving capability.
I think your assessment is correct. My experience in multiple fields has taught me that if a random user encounters difficulty in performing a task, their reaction will never be to stop, take a step back, and reassess. Rather, it will be to continue to try doing whatever they were doing but just use more force, and then declare the device or tool a “piece of shit” when it breaks.
Listen, I figured out how to do this at age 10 in 1994 before Google existed. It’s not fucking hard, OP’s guy must have been hammering those square pegs into round holes too. Some people just don’t have any common sense or problem solving capability.
I think your assessment is correct. My experience in multiple fields has taught me that if a random user encounters difficulty in performing a task, their reaction will never be to stop, take a step back, and reassess. Rather, it will be to continue to try doing whatever they were doing but just use more force, and then declare the device or tool a “piece of shit” when it breaks.