Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agoStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square22fedilinkarrow-up1269arrow-down18cross-posted to: technology@lemmy.world
arrow-up1261arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agomessage-square22fedilinkcross-posted to: technology@lemmy.world
minus-squareEarMaster@lemmy.worldlinkfedilinkEnglisharrow-up1·11 months agoI recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…
I recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…