When I try to subscribe with a remote account (I am on peertube.social) I get this error:

Cannot fetch information of this remote account

Is there a fix to that, or some other way to subscribe?

  • the_tech_beast@lemmy.ml
    2·
    3 years ago

    I think it is because you are subscribing to the account. On Peertube, an account can have multiple channels. So try to subscribe only to a channel and not to the account who owns the channel.

    Go to the account page and then subscribe to the channel.

    • Ephera@lemmy.ml
      1·
      3 years ago

      It should actually work to subscribe to the whole user, even from a remote instance, but yeah, I have found that sometimes only one of them will load properly.

    • Atahualpa@lemmy.mlOP
      0·
      3 years ago

      Thanks, but that’s not it, both “subscribe to a channel” and “subscribe to all channels” result in an error message