Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.
Googles warranties are the worst. I bought a pixel 7a, and within 5 weeks it died. They would not fix it or return it because it was outside the 30 days, but they did have a year manufacturer warranty. However, when an authorized repair shop I took it in noticed a small little scratch where the case snapped on, they wouldn’t honor it. Don’t ever get a warranty from Google for anything, they’re awful.
My Google Pixel 5 broke less than thirty days after the warranty expired. The screen just turned off, there was nothing else wrong with the phone. No scratches, no water exposure, nothing. Google has turned into a crooked business
My new 6 pro was broken out of the box. Google support said not to worry about it because it was still under warranty so I could get a refurbished replacement for $60! I had to demand they escalate it all they would send me a new one.
full of shit. you can take it to a repair place partnered with Google and they’ll give you a new screen straight up. It was free, in and out.
Yeah, for a couple hundred bucks. There’s no reason for you to be so rude.
Continue to tell me you’re propagating bullshit you know nothing about. $5 says you got scammed by some random phone repair place and they’re laughing about the idiot who paid them $200 for a free job.
It was the place Google referred me to, they’re under contract to work on Google phones. I didn’t pay them, I just switched phones. You’re a very rude and aggressive person, I can’t imagine that does you any favors in the real world.
USA?
Must be. This shit doesn’t fly in the EU with the 2 years of obligated warranty.
You also pay way more, plus your insane tax rate. As of this morning on the Goog store the Pixel 7Pro is $649.00 in the US, it’s £849.00 on the UK site which is equivalent to $1049.00 USD. Thats a deal???
I’m all for good warranties, but seriously, why dont yous guys realize the way business works? The companies never lose anything, the consumer pays for all those “free” benefits you think you’re getting. You’re 100% paying for them! Just like that “free” healthcare. Wake up man.
The UK isn’t even in the EU.
Pixel 7 Pro was discounted to like €600 for a long time on Dutch carriers.
The US also has taxes but those are not shown on the US site.
I don’t know what else to tell other than go live in an actual EU country for a while, especially with the weird tangent about healthcare.
Theres no “weird tangent” just the fallacy you guy have about the “free” stuff and benefits you have. And yes, I lived in the UK for a while, ya, when it was the EU, let’s not pretend much has changed in a few years. Still got no shortage of friends still there. I’m aware of how little difference the break made. Indisputable point is you pay for all the things you think you dont.
Yes
my phone screen broke on my pixel 6 after 5 months (to water damage of all things) and Google payed for it at the phone repair place i went to lol, with no questions. this is complete bullshit. make sure to research before blindly accepting random comments. (even this one, just do your research!)
You’re a weirdly aggressive Google Stan
I just call out bullshit when I see it, but please continue to cry shill about it.
So every negative experience of a product you love is bullshit? Get over yourself dude, Google isn’t going to notice your grovelling.
It absolutely happened my guy. I still have the pixel 7a dead in a box or drawer somewhere.