Some people have taken "as much space as you need" too literally.

Too many users abused unlimited Dropbox plans, so they’re getting limits::Some people have taken “as much space as you need” too literally.

  • Illecors@lemmy.cafeEnglish
    1491·
    1 year ago

    I just don’t get it. If it’s unlimited - in what universe is using it beyond 15TB considered abuse?

    I get the reseller part, I get the stupid chia mining part. But if they can say that was the problem - then get rid of those users, as clearly you have already identified them. Don’t shift the blame away from your dumbass marketing team onto your users and play an innocent company.

    I can’t believe how much support dropbox is getting. People seem to accept, without questioning, every bollocks pr statement these days.

    • foggy@lemmy.worldEnglish
      431·
      1 year ago

      I worked for a company that was offering unlimited storage to its too tier customers.

      I brought it up in a meeting when we first started talking about it.

      “Okay but you don’t mean unlimited. That’s bad PR waiting to happen.”

        • foggy@lemmy.worldEnglish
          331·
          1 year ago

          Roughly

          “what do you mean?”

          “You cannot offer something that doesn’t exist. If Amazon decided to become a client, we’d be in a world of hurt.”

          “It’s fine none of our clients use more than a few hundred gigs”

          This was in 2018. They still offer unlimited storage. So I guess, what do I know?

          • captainlezbian@lemmy.worldEnglish
            122·
            1 year ago

            Wow that’s low. If I’m paying for unlimited I expect to at least go over 2TB since I have the space

          • Illecors@lemmy.cafeEnglish
            31·
            1 year ago

            May I ask what the company is? You don’t have to disclose it publicly if you don’t want, I have matrix setup on my profile here.

          • spiderman@ani.socialEnglish
            21·
            1 year ago

            what would they do if some user just decides to use more than their “limit”? like hundreds of TB?

            • T156@lemmy.worldEnglish
              5·
              1 year ago

              Boot them, most likely. Or eat the cost, and look to shutter the free space/apply limits ASAP.

              Not unlike Amazon Cloud, Google Drive, and Dropbox here. There was someone on the datahoarders Reddit who famously shoved a Petabyte of Data into their unlimited cloud drive, and likely contributed to it being shut down as a result.

              • spiderman@ani.socialEnglish
                8·
                1 year ago

                likely contributed to it being shut down as a result.

                hope they had an offline backup.