- cross-posted to:
- datahoarder@lemmy.ml
- datahoarder@lemmy.ml
- cross-posted to:
- datahoarder@lemmy.ml
- datahoarder@lemmy.ml
Too many users abused unlimited Dropbox plans, so they’re getting limits::Some people have taken “as much space as you need” too literally.
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You can’t abuse something that has no limit. Stop calling things unlimited and then blaming users when they are not.
I read somewhere about someone who took a zip file, copied it and zipped it with the copy over and over again until the file size ballooned to petabytes. I would consider that sort of pointless use of storage to be abuse.
Sure you can, they did it here. All you can eat buffet doesn’t mean I should take all the crab legs every time they bring out a new tray.
You either get it or you don’t. But these people who abuse and exploit things are why we will never have nice things
Just don’t call those things unlimited then?
Calling unlimited shouldn’t mean that people upload things that are not reasonable. The issue here isn’t calling it unlimited because a reasonable person gets that its a gimmick that will have limits. Pushing it to that limit is the problem.
I feel anyone should assume there are limits because there is nothing in this universe that is unlimited.
I can reason what it actually means and that there is a point I would be abusing the system.
The amount of cool things I have lost out on because another person abused a system might be close to unlimited. It gets tiring after a while. Anyone remember steam sales before they were forced to offer refunds and people started to abuse that.
Id rather not have guard rails everywhere in life to stop me from being abusive. But abusive people exist and force the rest of us to live with the consequences of their actions
What is not reasonable then? Everyone would have their own ideas of what is reasonable. Why advertise anything as unlimited when it is not? Having a limit in their advert let’s people know what they can use rather then being told randomly at some point that they have had too much.
Advertisements should not lie about the product. They do it to get more sales, and then complain when it gets abused. You cannot have it both ways.
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This is the most blatant case of fraudulent advertising since The Never-Ending Story.
You’re referring to Mandarin Buffet aren’t you
I just don’t get it. If it’s unlimited - in what universe is using it beyond 15TB considered abuse?
I get the reseller part, I get the stupid chia mining part. But if they can say that was the problem - then get rid of those users, as clearly you have already identified them. Don’t shift the blame away from your dumbass marketing team onto your users and play an innocent company.
I can’t believe how much support dropbox is getting. People seem to accept, without questioning, every bollocks pr statement these days.
I worked for a company that was offering unlimited storage to its too tier customers.
I brought it up in a meeting when we first started talking about it.
“Okay but you don’t mean unlimited. That’s bad PR waiting to happen.”
What did they say to your remark?
Roughly
“what do you mean?”
“You cannot offer something that doesn’t exist. If Amazon decided to become a client, we’d be in a world of hurt.”
“It’s fine none of our clients use more than a few hundred gigs”
This was in 2018. They still offer unlimited storage. So I guess, what do I know?
Wow that’s low. If I’m paying for unlimited I expect to at least go over 2TB since I have the space
How much? I have about 65TB that could use a cheap backup!
May I ask what the company is? You don’t have to disclose it publicly if you don’t want, I have matrix setup on my profile here.
what would they do if some user just decides to use more than their “limit”? like hundreds of TB?
Boot them, most likely. Or eat the cost, and look to shutter the free space/apply limits ASAP.
Not unlike Amazon Cloud, Google Drive, and Dropbox here. There was someone on the datahoarders Reddit who famously shoved a Petabyte of Data into their unlimited cloud drive, and likely contributed to it being shut down as a result.
likely contributed to it being shut down as a result.
hope they had an offline backup.
Got thrown out of a window
How the fuck do you abuse unlimited access? This is just a company blaming an idea that was always going to be unsustainable on their customers and not their own damn lack of forethought.
It was a business plan and they found hardly any of the plan subscribers were actually businesses, and I’m guessing reselling your unlimited data was against the ToS.
It was a business plan and they found hardly any of the plan subscribers were actually businesses
And why the fuck would that matter? If they can’t handle some random’s porn and piracy collection, how the fuck would they handle a legit business? lol
Reselling an account would hurt their bottom line, but still have no effect on providing the storage. Imposing a limit doesn’t stop that though, other than perhaps by making the product worthless and therefore unworthy of reselling.
Because some people where using it for crypto mining some coins that depend on storage space.
This was dumb AF anyways. If you really have a problem with a few large accounts, you just make their access rates to their data atrocious. There’s no way the plan guarantees an access speed.
They didn’t mean unlimited use. They meant “sign up, forget about it and pay us forever”.
Corporate bootlickers: OMG they’re actually using our unlimited service as if they were unlimited. THIS IS ABUSE!1!
Or there is actually a limit to storage.
You’re right. Then we agree that Dropbox promoting “unlimited storage” is false advertising.
You can’t abuse unlimited. That’s why it’s called “UNlimited.” I hate this two faced, corporate back sludge that always, and I mean always, puts it on the consumer as if they did something wrong. When in reality, it’s the company that is redlining or needs to boost those unsustainable goal of doubling revenue every quarter, ad infinitum.
The real narrative is Dropbox needs money so they are scrambling to cut every expense. No matter what spin they put on it.
If they were just honest about it and say “this is expensive so we need to put the prices up”, I would have a lot more respect for that.
“Times are tough we just can’t do unlimited anymore.” What’s so hard about being honest in business?!?
Bad PR, that’s why.
You can DDOS using an “unlimited” VPS, and DDOS the same provider. Is that abuse? Of course it is. You can’t expect a for profit to allow people to upload petabytes of junk all at once.
It depends on the ToS. DDoSing might be considered unreasonable use.
But if you’re using VPS to stream 4K content 24/7, that would be heavy and reasonable use.
Similarly, if I take the unlimited Dropbox plan and resell it, that’s probably against the ToS.
If I’m uploading 50TB of blu ray rips for backups, that’s… Heavy use but entirely acceptable based on what they’re advertising.
For your last sentence, Dropbox can’t tell whether those are legitimate backups that the DMCA gives you the right to, or rips from a piracy site. Uploading data that’s all 1’s is just dumb and is designed to “test” the server, in the same way a teenager might test their stepdad.
Just violating the TOS, which means you are using a service or product outside its intended usage.
Downloading from a plan that has no cap, even if you download a lot, is simply making use of the service for its intended purpose. (Which obviously isn’t to DDOS someone.)
Why you’re defending DB here, a faceless corporation, is probably a better point of discussion.
You shouldn’t try to benchmark some random server by uploading and downloading files that consist of the bytes
FFrepeatedly. Store all the crap you want, just don’t ruin it for others.
everything here is wrong, and blaming the users is wrong. Please try to read past the PR speak. and shame on ars for not doing that.
the unlimited plan is going away to force companies that were using it, to switch to their new unlimited plan which is now called Enterprise and will generate a lot more money for them. The plan still exists, they’ve changed the requirements so you can only get it if you spend a lot of money.
I remember in the 90s, my dial-up provider started offering an “unmetered” plan with no per minute charge (for younger people, believe it or not we were once charged by the minute for connecting to the internet). After a short while we were inundated with emails from the ISP complaining that people were “abusing the service” by going on the internet for “hours at a time”. Just reminded me of this and how it’s an old excuse.
No, you can’t “abuse” an unlimited service by using too much, it’s unlimited.
Can you even imagine how lame someone’s life must be to go on the Internet for hours at a time though? Oh wait…
Users: Use the product as it was designed and advertised.
Corporations:
Like when Microsoft took away unlimited OneDrive and wrote a passive aggressive blog post about how some dude used it to store like 75TB of movies
Don’t offer unlimited if you can’t deliver unlimited. FFS
Then it was never unlimited to begin with, wtf?
Eh… If you offer unlimited you have to live with unlimited.
Fuck these people but thats also on Dropbox.
Calling it “abuse” is a weird PR move. If your service is good enough, this is bound to happen with an unlimited storage plan. This is basically a win on their part since they got people to sign up for their service. Why shame your user base?
“Abused”? Is it unlimited or not? I don’t see how as much as you need can be taken too literally. It’s either true or it isn’t.
This reminds me of how Skype always had limits in the fine print of its unlimited calling plan back in the day when we paid for minutes on cellphones.
Or, y’know, how current cellphone data plans are only unlimited up until the point where you’ve used enough and then become “deprioritized.”
Or how backblaze offers unlimited plans on Windows and Mac but not on Linux because Linux users tend to actually know how much storage they’re using.
Companies have a number that is the profitable point for whatever unlimited plan they’re offering. They just want to be able to advertise “unlimited” since that’s what customers want and they hope people don’t go over their “profitable usage” metric.
