My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We’re in our early 40s.

  • dmention7@lemm.ee
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    1 year ago

    also companies make anything beyond basic troubleshooting nearly impossible

    I hadn’t really thought about this before, but it’s a pretty good point. Not just the companies who make the tech, but employers and providers seem do just about everything in their power to get you to submit a ticket or (even worse) chat with “support” rather than give you the tools to solve the damn problem yourself.

    And the menus/settings you need to make more than superficial changes to your device get buried deeper every year.