Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]

  • Square Singer@feddit.de
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    1 year ago

    What is this nonsense? I mean, since the customers are the only source of income for a restaurant, of course the customers pay for the wages.

    But why hide that behind obscure markups (that’s all a service charge/tip is)? Why not just price the food 18% higher and drop the service charge?

    That way, the restaurant earns the same money, but the customers actually know what they are going to pay and the restaurant visit doesn’t end on a down note when paying.

    • tony@lemmy.hoyle.me.uk
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      1 year ago

      People look at the menu, decide the prices are reasonable and eat. They then get hit with an 18% service charge and (in the US) a 20% tip on top.

      The restaurant could increase their prices by 18%, but then people would decide to eat elsewhere. Of course they’ll do that anyway after being hit with all the charges, but the owner thinks it’s worth it to get the custom once.

        • tony@lemmy.hoyle.me.uk
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          1 year ago

          They seem to be massively overcharging, which makes the whole thing a lot wilder. At those prices they could afford to pay their staff well and abolish both tips and service charge…

          Suspect the owner is just a knob.

          • NaN@lemmy.blahaj.zone
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            1 year ago

            It’s in LA, everything is expensive and well is very relative. Minimum wage is almost $17.

      • Halosheep@lemm.ee
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        1 year ago

        Why would you tip when the restaurant just pre-charged an 18% tip? They say it isn’t a tip but it goes to the employees so, unless the service staff was beyond exemplary, just don’t tip. It’s less than I would have anyway.

    • Mike@lemmy.ml
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      1 year ago

      You’re stating the obvious. The owners are making a political statement.